The Issue
Our business had grown to a certain size but getting to the next level was a goal that seemed elusive. We were doing much of the right things and serving customers well, but the growth was not there.
Personally, it was a constant effort to push and drive things forward with our team which is an effort on a daily basis. On a company level, it meant that staff didn't have opportunities for progression or growth like they should have had.
Our Concerns
We wanted to work with someone who had experience in building their own business and helping to implement change in businesses like ours. We were unsure if a consultant would be able to come into our business and get a grasp of what we needed to do in a short space of time.
After our initial meeting and then our first session, it became apparent that Richard had a really good grasp of the business challenge we were facing and knew how to tease out the issue to get to the heart of the problem.
What We Got From Working With Richard
We now have a clear structure in place to define roles of staff members, our main success criteria and a roadmap for the company to work towards to achieve our goals over the next number of months and years.
We’ve also benefited from getting clarity on the business challenge, setting a clearly defined business goal and understanding the steps we need to take to get to the end goal.
What We Think Now
I can recommend working with Richard as he is a capable and effective business coach who can be relied upon to deeply understand your challenges, help you figure out areas of improvement and help you to create a roadmap to a better business future.