I've worked with Richard for almost two years and find the process highly valuable
Covid 19 really impacted mid-March as clients began to feel direct impact to their business. Uncertainty crept in, defensive positions were taken, budgets frozen and projects were paused meaning our programme of work and revenue forecast was significantly impacted.
We’ve had to review every area of our business from new opportunities, projects in flight, team planning and client engagement and support. Our main priorities were to gain complete clarity on financial impact and forecast, securing our business and ensuring we would be in the strongest possible position coming out of the crisis.
Working with Richard is highly valuable
Whilst keeping a tight eye on cash I never considered stopping working with Richard. Sharing a fully transparent analysis of the situation and opening myself up to a rigorous challenge can be difficult, but I’ve worked with Richard for almost 2 years and find the process highly valuable.
I have a fantastic senior team who have been outstanding but as the MD, it's often difficult to get a critical analysis of the strategic plan at a macro level, rather than a specific department or functional area.
Working with Richard ensures I’m taking the right steps and not missing an opportunity. I also knew Richard had very relevant experience from previous crashes in 08 and 01 which he could quickly bring to bear. It’s akin to having an NED or board to consult – but in a rapid and cost effective way.
The process really helps my confidence
To execute on agreed plans to secure our businesses future, to drive forward on the opportunities that arise in this awful situation and to create value and growth for our clients, their customers and our own team – even now.
I’ve also benefited from years of insight across a number of sectors and tools to apply those within my business. Whether they be finance and accounting tools or concepts, client engagement strategies or just solid advice on how to step through challenging situations whilst retaining a strategic focus.
Would I recommend Richard?
Yes. If an MD / CEO doesn’t have access to a trusted, experienced, professional business leader who is accountable and committed to positive outcomes for them, their business and their team, I think they owe it to themselves to invest in one. We all know we should surround ourselves with the best and most experienced people possible but very often we only think that about our direct reports.
I'd urge others to put support, challenge, and accountability in place for themselves. Richard’s excellently placed and committed to deliver that as a high-value add service.